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| General Category |
| What type of products do you sell? |
| Arden Companies manufactures outdoor replacement cushions, umbrellas, umbrella bases, furniture covers, household cleaning aids (sponges, scourers, dusting/wiping products & laundry aids), kitchen textiles, and foodservice & institutional professional textiles. |
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| Where can I locate your products? |
| Arden Companies’ cushions, umbrellas, and umbrella bases are sold through major mass, speciality, and hardware channels of distribution. Our cleaning aids and kitchen textiles can be located at major supermarket chains throughout the country. Our foodservice & institutional professional textiles are available through your local foodservice restaurant & equipment dealer, your paper supply distribution and janitorial supply distribution network. |
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| Do you have a toll free telephone number? |
| Our toll free telephone number is 1-800-876-7336. |
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| Is there a warranty on my umbrella and my outdoor replacement cushions? |
| Arden Companies warrants this product against defects in workmanship and materials for one year from the date of purchase. Within the warranty period, Arden Companies will replace this product with the same or equivalent product at no cost to the customer. To obtain a replacement, please contact customer service at 1-800-876-7336 or salesdept@ardencompanies.com |
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| Do you sell replacement parts for your outdoor umbrellas? |
Yes we sell replacement frames for virtually all types of umbrellas. If a rib, cord, tilt button or crank handle becomes damaged, the frame can be removed from your existing umbrella and a new frame can be inserted. Please contact us at 1-800-876-7336 so we may assist you in purchasing the appropriate umbrella frame (size and style) for your existing umbrella.
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