- Communicates effectively with both plant level and corporate customer service personnel to correctly lead customer return inspections and data entry into SAP.
- Coordinates with shipping/receiving supervisor to accurately return good inventory to inventory storage and make available for customer order fulfillment for on-time time, complete, and correct shipping.
- Follows proper procedures for inventory adjustments and documentation.
- Troubleshoots the root cause for issues arising during data entry of customer returns.
- Oversees the release and storage areas including any trailers used for storage of customer returns.
- Perform other duties as directed by supervisor and support continuous improvement efforts.
- Basic Computer skills and basic Excel experience