Arden CompaniesArden Companies

Quality Support Technician-Fort Wayne, IN

Fort Wayne, IN

High School Diploma/GED


Minimum 1 Year in Office Environment

Full Time, Hourly

Primary Responsibilities:

  • Ensure quality of end to end production; first article inspection to finished packed pieces.
  • Track and record each step of the quality process manually
  • Manages the flow of labels, tags, POP to and from the line; double checking accuracy with each transition.
  • Maintains organization and tidiness of QC lab space and all items within; coordinates storage of labels, tags, POP with Label Room Clerk.
  • Supports production and inventory teams as requested.

Required Skills:

  • Ability to sew preferred, must be willing to learn to sew; supports production through rework or repair of shells.
  • Must be proficient in basic math; counting and basic math equations like adding, subtracting, multiplication and division.
  • Strong verbal, non-verbal and written communication skills; interaction with a variety of skill and experience levels within the organization. Bilingual English / Spanish is helpful.
  • Comfortable looking up information in various data bases (training provided).
  • Must be Flexible.
  • Attention to detail is a must.
  • Self-starter with a can-do attitude preferred!
  • Must be able to bend, twist, stoop, stand and walk for at least 3 hours at a stretch, over a 10-hour shift, with 10-minute breaks.
  • Must be able to lift up to 50 lbs.
  • Prior quality experience preferred.
  • Prior forklift operator experience preferred, must be willing to be trained and certified to operate a forklift.

Training Provided:

  • Use of systems and data bases such as; PLM, SAP
  • Safety training
  • Job specific training

Growth Opportunities Available:

As a member of our team we encourage promotion from within and cross training. As part of the inventory support team you would be working with Production Teams, Warehouse Teams and the Plant Leadership teams regularly. Future growth paths could include; Warehouse support, shipping clerk, or production support.

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